Scams, claims and Twitter games
Thursday, February 25, 2010 at 10:21PM I watched tonight's Cutting Edge documentary on "Claims, Scams and Compensation Games" with some interest… although I am not a personal injury lawyer.
The solicitors who were featured in the documentary had already gone on the record to say they were unhappy with the way the programme had been edited and to accuse the makers of "selective editing" and stereotyping claims lawyers (I'm not quite sure what they expected, but that is a whole different issue).
They also posted their own take on the documentary to their Twitter account in advance of it being aired as well as running it in the local press.
Unsurprisingly, there was a lot of Twitter "backchannel" during the show (most of it fairly negative about the claimants) and I wondered if the solicitors might use their Twitter account to try and do some damage limitation.
I even tweeted them myself to see if anyone was home.
Rather than just passively posting their rebuttal to Twitter for their own followers to see, would it have made sense to reply to some of the people tweeting about the documentary with a link to their reply document and get their own version of events across?
It would probably require careful handling as it could easily backfire and "fan the flames", but I wonder if anyone even considered it.
For tonight, at least, their Twitter response seemed to be "no comment".
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