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    Entries in UK (3)

    Wednesday
    17Feb2010

    Locational libel

    Image by takomabibelot

    A new site called Please Rob Me has been creating a bit of buzz on Twitter. Basically, it is a mashup collecting locational information from social networking sites to highlight the risks of broadcasting this (after all, if you are checking in at Bobby's Bar then by definition you are not at home).
    The information is all publicly available and, according to the site's disclaimer:-

    "Our intention is not, and never has been, to have people burglarized..."

    but it will hopefully achieve its aim of making people think a little more carefully about how they share these details.

    Meanwhile, I have identified another risk of these locational services and, in the process, have created a new legal concept (or at least a legal concept previously unknown to Google) which I am going to call "locational libel".

    I have included a very rough guide of the requirements for libel and defamation in the FAQ section for those who want it, but the key concept is that the defamatory statement has to identify the person (or company) being defamed.

    This is where the concept of locational libel comes in (strictly this may be locational slander, but I prefer the alliteration!).

    A tweet to my followers reading

    "just stormed out of meeting with solicitor - he is incompetent and crooked"

    may or may not be defamation... it will depend on whether readers would see this as being "of and concerning" a particular solicitor or firm (and of course whether it is true!).

    However, what if that tweet is tagged as being sent from the location of my particular solicitor's office meaning that in some Twitter clients the location shows up in Google Maps?

    The answer isn't really clear at this stage, but I can't see any reason why a Court wouldn't accept this as identifying the claimant provided that at least one Twitter follower had made the connection.

    You read it here first.... locational libel coming soon to a newspaper near you!

    Thanks to takemobibelot for the image. Full attribution link and licensing:-

     

    Sunday
    07Feb2010

    22 Tweets

    I am being interviewed live on Twitter next week by 22 Tweets (real-time Twitter interviews with practicing lawyers who tweet).

    The interview takes place at 8pm (UK time) on Thursday 11 February so if you are interested in seeing what I have to say then simply follow the #22twts hashtag and look out for @Beej777.

    This will be the first 22 Tweets twitterview from the Wirral - and I will be doing my best to make it an interesting one... any support would be much appreciated!

    Wednesday
    03Feb2010

    Mayor of your law firm

    I have been playing on Foursquare recently since it went "global" last month.

    For anyone who hasn't come across it, Foursquare is a relatively new service which brings together social networking and gaming.

    It allows you to check-in at specific locations (a bit like Brightkite) and post tips and reviews (a bit like Yelp), but also has a points based system allowing you to compete with your friends. Points are given for multiple venues on a night out, adding new venue and all kinds of other combos. It also links to Twitter so that your Twitter followers can see your check-ins.

    Mobile clients are a prerequisite for this type of thing and clients are available for the iPhone, Blackberry, Android and Palm Pre at the moment.

    Until the global launch it was limited to certain big cities (not much use for those of us on the Wirral!), but it can now be used anywhere provided that you don't mind adding your own venues as you go along.

    Although it is basically a game, Foursquare is very interesting for businesses as it lets them run special offers for first check ins at their venue or for the "Mayor" of the venue (the Mayor being the user who has checked in the most times at that place). For the time being at least I have the honour of being the Mayor of Tebay Services on the M6!

    Businesses have apparently been running these offers informally for a while (see the business section of the Foursquare site for details), but Foursquare are formalising this so that the offers pop up on your iPhone when you check in at or near a participating bar.

    The other big benefit for businesses is that the check-in promotes their venue to the friends of the Foursquare user.

    Tips from your friends pop up when you check in at a venue they have previously commented on. I got one of these the other day checking in at The Quarter in Liverpool with an insider tip about nearby bars which really brought home how useful the service could be.

    I read a good post on Three Geeks and a Law Blog just after Christmas about the business possiblities of Foursquare for law firms. Please read the whole post, but to summarise the conclusion was that Foursquare probably wasn't for B2B generally and that "Law firms would be even more adverse to displaying this sort of information.".

    I have been thinking about this myself since I have been using Foursquare and I can't decide whether there could be some scope for imaginative law firms to get some Foursquare love or whether this is a total non-starter.

    Clients are unlikely to want to check in at your office when they come for meetings. However, maybe a firm which promotes a series of regular seminars or networking events could run an offer for regular attendees (check in via Foursquare and get a branded coffee mug... could you get more exciting than that!)?

    The flipside is that maybe (some) clients will want to check in at their solicitors. After all, they can always add your office to Foursquare if they want and check in on their own initiative. There are certainly some law firms listed in the US.

    Maybe if Foursquare does take off in the UK this will become another social media channel which firms will want to monitor?

    Whatever the answer, I do think that Foursquare is a really interesting development in linking social networking to bricks and mortar... and for now at least it is a great way for downtrodden associates to leapfrog the promotion ladder and become mayor of your own firm!

    *Apologies to any RSS subscribers who have had this twice - my fault for messing up settings. Won't happen again*